In the year 2010 total of 2.40 lakhs passport were issued, in 2011 it increased to 2.70 lakhs, in 2012 we issued 3 lakhs passports, in 2013 we issued about 3.3 lakhs passports and in the year 2014 we issued about 3.85 lakhs passport. This year we had initially kept the target of 4.25 lakhs passports whereas we are now able to issue about 4.60 lakhs passports in the entire year 2015.
This is about 20% higher than the target fixed for the year. For the year 2016 we are keeping a target of 5.20 lakhs passports. Regional Passport officer Rakesh Agrawal disclosed that the working of the Regional Passport Office has been streamlined to the maximum extent possible. There is no scope of touts/agents in the passport office. The work is being done in the transparent and efficient manner. We encourage the people to contact us directly.
The appointment Cycle has been reduced to next working day all the PSKs under Regional Passport Office, Chandigarh. Applicants belonging to all 25 districts of Regional Passport office Chandigarh can take appointment in any of the three Passport Seva Kendras (situated at Ambala, Chandigarh and Ludhiana) as per their convenience.
We are regularly holding meeting with the police authorities to reduce the police verification time. In most of the re-issue cases we waive off the police verification or try to do the police verification after the issuance of the passport. We are also organising regular workshops and training programs to enhance the public dealing skills of our employees.
Applicants having any grievance can contact the regional passport office in any of the following modes:
- Email at firstname.lastname@example.org
- Tele enquiry at 0172-2624987, 2624988, 2624989
- Toll free help line at 1800-258-1800
- Twitter handle @rpochandigarh
- Face book page of rpochandigarh
- Grievance link at the website www.passportindia.gov.in
We try to resolve the grievances in the minimum time possible. Our motto is to make the people feel happy and proud about their passport experience.
The applicants who are in urgent/ tatkal need of passports and have all the necessary documents to obtain passport and are not able to get online appointments may approach the Regional Passport Office, SCO 28-32, Sector 34A, Chandigarh with necessary documents and with online registration number (ARN Number) and “Proof of urgency” for getting appointments. The manual appointments are given based on the load and capacity of PSK and reason of urgency.