Mumbai: Reliance Jewels, India’s most trusted jewellery brand has reopened its showrooms across the country under the guidelines of the local authorities. The tenet of consumer safety and hygiene have strictly adhered across Reliance Jewels showrooms. The brand has implemented a plethora of measures to secure the well-being of their customers and employees. Additionally, the workforce has been specially trained to maintain the rules of social distancing and follow safety norms and guidelines.
Indians have a special connection to gold, so much so that the country is the second-largest consumer of the precious metal for years now. Since the announcement of lockdown in India from March 2020, Indians have reiterated their bond with the precious metal and Gold continues to be one of the most popular investments for Indians.
Reliance Jewels offers a wide variety of gold & diamond jewellery and gold coins of various denominations. Patrons can choose from Reliance Jewels exclusively designed and crafted collections like Atulyaa & Apurvam, as well as lightweight collections like Bella. Besides, there is a wide range of traditional, regional and contemporary jewellery collections available at the showrooms. Patrons can also purchase gold coins in 1gram, 5gram, 10gram denominations, and more in Reliance Jewels safe and secured showrooms with the strictest adherence to exhaustive safety policy right from the time of entry till their exit from the showroom.
Patrons can choose from a variety of designs in gold & diamond jewellery and gold coins
Because of customer safety and hygiene Reliance Jewels has realigned its showroom operating standards to adjust to the ‘new normal’. Reliance Jewels safety guidelines entail each person being scanned using an infrared thermometer to check their temperature and only allowed entry with acceptable temperature. Upon entry each person is requested to sanitize their hands, using an alcohol-based sanitizer. Further, wearing of masks at the showroom is mandatory with strict adherence to a social distancing of 3.5 feet being maintained between two families even when they are seated. In addition to this, the jewellery items are also being cleaned either with a sanitizer or by using ultrasonic mediums, immediately after each transaction/trial is completed. The service trays along with mirrors, countertops, and chairs are frequently sanitized to ensure complete hygiene of the shopping environment. Apart from reduced staff at the showrooms, Reliance Jewels are also ensuring all staff entering the showrooms are scanned for temperature and other sanitization methods are strictly followed.
Every Reliance Jewel employee at the Showroom (CSA, Security, Housekeeping & pantry staff) is provided with Masks & Gloves and is educated about the usage of the same. Employees are encouraged to bring their food and have staggered lunch timings. Outside food delivery service providers are strictly not permitted into the showroom/office area.
For billing, online fund transfer is being encouraged to avoid any kind of physical contact. Cash/Cards and all documents like PAN cards or other identity proofs are collected on a tray from the customer. The collected copy of the item is kept in a designated box for at least 24 hours. Furthermore, for customer orders, GSS redemption, and repair pick up, prior appointments are mandated.